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Drive-thru Teller ServicesAccepts appointmentsMore information about Accepts Appointments You can set up a specific time to meet with a banking representative at this location. Accepts appointmentsMore information about Accepts Appointments You can set up a specific time to meet with a banking representative at this location. Use your smartphone to withdraw cash, make deposits, check balances and more at our Cardless ATM. MLPF&S makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities.
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I was ever so grateful to her as walking following my surgeries caused me great distress. I would like to send a letter to the manager regarding my appreciation of her assistance. I just don't know to whom to address the letter. The lines are long, Employees and management walking around only will to show you how to use the ATM to make a deposit or do some other type of banking yourself. What's the point of having a bank if its never convenient for me to use. I simply tried making a deposit into my daughters account.
This bank manager Kelly is not worthy of being in charge of ANY financial institution. She is rude, condescending, and CLEARLY does not know what is going on in this branch. She was unable to speak intelligently on what had happened; even how services work. Sad that people think just because they are on a phone that they can speak to clients any way they wish. KELLY should be thanking ALL customers as WE are the ones that make her salary available to her. I rarely have to make bank deposits in person and I thank god I don’t.
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The lines are short and the applied ineptitude on the part of the staff is literally without comparison. Took over an hour to open a personal checking account, and I wasn't even able to order checks because after being there for an hour I had to go back to work. It was for the best though, because I closed the account after visiting a few times and having the same experience with routine matters. Go online and check your account balances, transfer money and review your account activity and transactions. You can also use Bill Pay to pay your bills in minutes from one site. View, print and download up to 18 months of checking account statements.
Always slow and difficult to work with. I have been with BOA for more than twenty years. I do most of my business with other banks.
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This is nothing but discrimination because there was NO reason at all not to cash the check. They did not even try to call the customer, I had to go outside and call him and he had try come up there and cash his own check for me. I have been doing business with Bank of America for over 20 years. Today I went in to Bank of America in Schertz. Mind you I know most of the people there and they know me.
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I went in because the atm seized my deposit and put a hold on it. When I went I to the branch to ask what happened, I was given a number to call and that was that. Called the number and it was the wrong department.
Highly recommend to choose other bank that values the customers. I have been to this bank several times in the past few days only to find them closed each time. Has this Bank of America closed its doors? I need to know so I can find another bank.
The worst is that the drive-thru is closed for banking. It was very convenient to use the drive-thru. For us who have a little trouble getting around, going into the bank to do business is not the best way to go. B of A failed miserably in its closing of the Georgetown bank. I was told a few times that there would be an ATM close by .
The branch doesn't have the local phone #. Called to ask for a general question, but it seems to be no way to talk to a person. The automated system asked for whole bunch of questions, just wasting my time, hang up instead.
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To date, there are around 4,000 financial centers and 16,000 ATMs. Account holders can also manage their accounts via the award-winning digital banking app. It currently serves approximately 67 million consumers and small business clients worldwide. Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for placement of sponsored products and, services, or by you clicking on certain links posted on our site.
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